About Jarrah Honey
Jarrah honey is a unique, premium honey produced from the nectar of the Jarrah tree (Eucalyptus marginata), native to Western Australia. It is renowned for its rich, dark color, smooth texture, and distinctive caramel-like taste with subtle nutty undertones.
Jarrah honey has naturally high antimicrobial activity, measured by its Total Activity (TA) rating. It has a low glycemic index, making it a better choice for those watching their sugar intake. The Jarrah tree only flowers every two years, making this honey rare and highly sought after.
TA stands for Total Activity, which measures the antimicrobial strength of the honey. The higher the TA number, the stronger the antimicrobial properties. Our honey ranges from TA10+ to TA35+, with higher ratings being more potent and rare.
Yes, our Jarrah honey is 100% raw and unpasteurized. We never heat-treat our honey, preserving all the natural enzymes, antioxidants, and beneficial properties that make it so special.
Store your Jarrah honey at room temperature, away from direct sunlight. There is no need to refrigerate it. Raw honey has an indefinite shelf life when stored properly. If crystallization occurs, gently warm the jar in warm water to return it to liquid form.
Shipping & Delivery
We ship throughout Australia and internationally to most countries. Shipping costs and delivery times vary based on your location. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Domestic orders within Australia typically arrive within 3-7 business days. Express shipping options are available at checkout for faster delivery. International orders usually take 7-21 business days depending on the destination country.
Shipping costs are calculated at checkout based on your location and order weight. We offer free standard shipping on all Australian orders over $100. Express and international shipping rates are displayed during checkout.
Yes, once your order is dispatched, you will receive an email with your tracking number. You can use this to monitor your delivery progress through our shipping partner’s website or in your account dashboard.
Returns & Refunds
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, contact us within 30 days of delivery for a full refund or exchange. The product must be unused and in its original packaging.
To start a return, email us at returns@jarrahpremiumhoney.com with your order number and reason for return. Our team will provide you with return instructions and a prepaid shipping label for Australian orders.
Once we receive your returned item, we will inspect it and process your refund within 5 business days. Refunds are issued to your original payment method and may take an additional 3-5 business days to appear in your account.
